Support Portal
Arizer Air Support
- 1 x Air Portable Micro-Heater
- 1 x Air Battery
- 1 x Air Charger / Power Adapter
- 1 x Air Tipped Glass Aroma Tube (70mm)
- 1 x Air Glass Aroma Tube (70mm)
- 1 x Air Glass Aroma Dish
- 1 x Air Belt-Clip Carry Case
- 1 x Air Clear Protective Silicone Skin
- 2 x Air Silicone Stem Caps
- 1 x Stainless Steel Stirring Tool
- 1 x Sample Aromatic Botanicals
- 1 x Air Owner’s Manual
Arizer Batteries meet rigorous quality standards. With normal use they will last for hundreds of charge cycles before losing any capacity. Dropping the battery or the unit can result in battery damage that may limit / reduce the battery capacity quickly, so it is important to handle the batteries and your unit carefully.
Battery Charge
Depending on the temperature setting and general usage patterns the Air battery will typically last for 3-5 uses per charge, or up to one hour of continuous use per charge. The battery will take 3-4 hours to fully charge, or longer if you use it while charging.
Use While Charging
If your battery is running low, with the Arizer Air you don’t have to wait for the battery to fully charge before you can use it. Just partially charge the battery (15-20 minutes) and then you can set the temperature and use the Air while the battery continues charging. Note: The Arizer Air will not operate if the battery is completely drained.
Interchangeable / Swappable Battery
An easily interchangeable battery allows you to have some spare batteries fully charged as a back-up for when your battery is running low and for extended use on the go.
Battery Conservation
The Arizer Air and Air Chargers have built-in protections to prevent the battery from being overcharged or drained too low. To conserve battery life, use the Arizer Air in a temperature controlled environment and use the lower temperature settings. When outdoors, stay sheltered from the elements and avoid using in extremely cold temperatures. Charge the battery as necessary. Do not store the battery fully charged or fully drained for longer than one month (store with partial charge).
Safety Disclaimer
Arizer Batteries should not be substituted for third-party batteries — Only use official Air Batteries with your Arizer Air. We cannot verify the quality or safety of other batteries, and using third-party batteries can result in personal injury, electric shock, and damage to the device which is not covered under warranty.
The Arizer Air’s optimized heating system warms up fast and has five preset temperatures:
- Level 1 (Blue) – 180°C / 356°F
- Level 2 (White) – 190°C / 374°F
- Level 3 (Green) – 200°C / 392°F
- Level 4 (Orange) – 205°C / 401°F
- Level 5 (Red) – 210°C / 410°F
The Audio / Beep function can be turned on and off. To turn the Audio / Beep on or off, first power on the device, then press and hold the Up Arrow button for approximately three seconds.
If the Audio / Beep is activated, a beep will be heard when the Arizer Air is powered on or off. If the Audio / Beep is deactivated, the Arizer Air remains silent when powered on or off.
A full range of parts and accessories to equip and protect your Arizer Air are available for purchase here.
If you can’t find the part you need send us an email to: service@arizer.com with a description of the part you need.
Note: Metal screens are available for your convenience but they make vapor harsh and diminish the flavors. The Air Glass Aroma Tubes have a built-in glass screen to keep vapor pure and flavorful so we recommend using whole or coarsely ground botanicals with no metal screen for smooth and tasty vapor.
The Air is ultra-compact, lightweight, and completely portable, conveniently fitting in the palm of your hand, pocket, or purse.
- Weight:116 grams
- Height:122 mm
- Diameter:29 mm
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
The Arizer Air carries a lifetime warranty on the heating element, and a limited 2-Year warranty covering defects in materials or workmanship, excluding battery. Glass is not covered under warranty. Retain proof of purchase for warranty service. Returning the product and costs incurred are the responsibility of the user. Arizer will repair or replace warrantied items at our discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit, misuse or abuse.
Cautions, Disclaimers and Warnings (Read Before Use)
First Time Use – Examine box contents to ensure all included parts are in good condition, not damaged from shipping. Check glass parts for cracks or breakage. Packaging materials, bags, & small parts may pose a choking hazard. Keep out of reach/use from children, minors, and pets. If you are finding it difficult to insert a Glass Aroma Tube, turn on the device, set the maximum temperature, let the unit heat for 1-2 minutes, then try again. To burn off any residues from packaging, turn on the unit, set the temperature to 220° C, and let the unit heat for 5 – 10 minutes.
Warning – Hot Parts – Handle hot parts and glass parts with care. Do not place hot parts on non-heat safe surfaces. Carefully attach protective heat-rated silicone caps to safely cover hot end of glass parts. Allow heating unit and hot parts to cool before placing in purse, pocket, or any container where damage from hot parts can occur.
Parts are made from strong scientific quality borosilicate glass, but all borosilicate glass is breakable so handle with care and caution. Avoid tapping on hard surfaces to prevent cracking and breaking. If glass is dropped or sustains an impact, examine for cracking, chipping and weakness before use. Do not expose hot glass parts to cold water or extreme temperature change as this may result in cracking/breaking.
Product contains electrical and delicate parts — do not drop. If damaged do not operate. To protect/prevent against electric shock/fire never immerse or operate the product in or around any water/liquids. Do not stick or pour anything in the unit or place near flammable material. Do not store/operate/expose the unit and contents to extreme temperatures. Do not open the unit – doing so may cause electric shock and voids warranty.
Do not leave the unit turned on and left unattended.
The information contained in this manual is an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficacy or use of its preparation. This information is not intended in any way to replace or supersede professional consultations.
The information contained herein is for instructional and cautionary purposes only. In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition, or disease. It is the user’s responsibility to consult a Physician or Medical Professional. This product is not licensed as a medical device, use unit only for its intended use.
Safety Certifications
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
Limitation of Liability (Read before use)
Failure to read or follow instructions, improper or careless use may lead to personal injury. Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device. Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage. Arizer and affiliated companies are not liable for injuries or burns associated from touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. By purchasing this product, the buyer assumes all risks associated with lithium batteries. If you do not agree with these conditions return the product immediately before use.
This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein. Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product.
IMPORTANT – Obey local laws. Not all essential oils, botanicals and herbs are legal for use in every Country or State. Check your Local, State, Federal and Importation laws before ordering botanicals. This device is meant for legal use only.
Battery Safety & Warnings (Read before use)
Lithium batteries are volatile. Failure to read and follow these instructions may result in fire, personal injury and damage to property if charged or used improperly.
– Always handle your batteries with care – never drop them.
– Fully charge your Arizer Air Batteries before first use.
– Only use official Arizer Air Batteries & Chargers. Do not use any third-party, counterfeit, or unknown brand batteries or chargers.
– Lithium batteries can explode or cause a fire if they are used incorrectly or if they are defective. Do not tamper with or misuse the Arizer Air Batteries and do not use damaged/defective batteries.
– Arizer Air Batteries are manufactured to strict quality standards, specifically for use with the Arizer Air.
– Always match positive (+) and negative (-) when inserting batteries into the Arizer Air and the Air Battery Chargers.
– Batteries that are not in use should be stored in a safe, cool, dry place, individually in a plastic holder or container / away from all metal objects.
– Do not store your batteries fully charged or fully drained for extended periods of time (one month or longer).
Never throw the Arizer Air Batteries away and never put them into a battery collection box. If you have dropped the battery or notice physical damage you should take the following steps:
- Store the battery in a safe, dry place and leave it for at least one hour in case there is a short circuit, and the battery starts heating up.
- Check to see if the battery has become hot. If so, leave the battery until it has cooled off.
- For further protection, wrap the battery in a piece of kitchen paper and seal it with tape.
- Put the battery into a box and label it: “Lithium – Ion battery” and hand it in to a chemical waste disposal facility.
Counterfeit & Inferior – Quality Battery Warning:
-Customers are urged to be careful when purchasing batteries due to the flood of counterfeit and inferior-quality batteries for sale often found on online-auction and various websites.
-The use of counterfeit and/or inferior-quality lithium batteries can cause internal shorts leading to fires and/or explosions which can result in property damage and/or personal injury.
– The use of counterfeit and/or inferior-quality batteries could greatly reduce runtime and output performance, damage your Arizer Air, constitute a safety hazard, and voids all warranties.
If you experience an issue with your Arizer Air send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.
Air MAX Support
All the topics and information you need for the Air MAX.
- 1 x Air MAX Portable Micro-Heater
- 1 x Air MAX Battery
- 1 x Air MAX USB-C Charger / Power Adapter
- 1 x Air MAX Glass Aroma Tube (70mm)
- 1 x Air MAX Frosted Glass Aroma Tube (14mm)
- 1 x Air MAX Glass Aroma Dish
- 2 x Air MAX Silicone Stem Caps
- 2 x Air MAX PVC Travel Tube w./ Cap (70mm Size)
- 1 x Air MAX PVC Travel Tube w./ Cap (Aroma Dish Size)
- 1 x Air MAX Stainless Steel Stirring Tool
- 4 x Air MAX Stainless Steel Filter Screens
- 1 x Sample Aromatic Botanicals
- 1 x Air MAX Owner’s Manual
Battery Charge
Depending on the temperature setting and general usage patterns the Air MAX battery will typically last for 2 hours and 15 minutes of use per charge. The battery will take approximately 3 hours to fully charge, or longer if you use it while charging.Use While Charging
If your battery is running low, with the Air MAX you don’t have to wait for the battery to fully charge before you can use it. Just partially charge the battery (15-20 minutes) and then you can set the temperature and use the Air MAX while the battery continues charging. Note: The Air MAX will not operate if the battery is completely drained.Battery Conservation
The Air MAX and Air MAX Chargers have built-in protections to prevent the battery from being overcharged or drained too low. To conserve battery life, use the Air MAX in a temperature-controlled environment and use lower temperature settings. When outdoors, stay sheltered from the elements and avoid using in extremely cold temperatures. Charge the battery as necessary. Do not store the battery fully charged or fully drained for longer than one month (store with partial charge).Battery Replacement
The Air MAX Battery is a high-capacity, long life battery, and will last for a long time, even with prolonged / regular use. Spare/replacement Air MAX batteries are available for purchase at www.arizer.comSafety Disclaimer
Arizer Batteries should not be substituted for third-party batteries — Only use official Air MAX Batteries with your Air MAX. We cannot verify the quality or safety of other batteries, and using third-party batteries can result in personal injury, electric shock, and damage to the device which is not covered under warranty.The Control Panel consists of the OLED Display Screen and three buttons: the single Menu (M) button on the left side and the plus (+) and minus (-) buttons on the right side.
The Air MAX has two display modes:
Normal Mode – Use Normal Mode for full display and complete Custom Session Settings.
Dark Mode – Use Dark Mode for discrete, low-light display and customizable dark settings.
Normal Mode Settings
Use the Menu button to navigate through the different settings, then use the plus (+) and minus (-) buttons to adjust them.
Temperature Alert
The Air MAX’s optimized heating system warms up in under a minute and has a wide temperature range of 50° C – 220° C (122° F – 428° F). The temperature is adjustable in 1-degree increments and 10-degree increments.
Audio / Beep
This function has three volume settings and can also be turned off. If the Audio / Beep is activated, a beep will be heard when the Air MAX is powered on or off.
Temperature Alert
This function has three volume settings and can also be turned off. If the Temperature Alert is activated, two beeps will be heard when the set temperature is reached.
Automatic Shut-Off Timer
The automatic shut-off timer safety feature ensures you don’t forget to turn off the unit and helps conserve battery life. The shut-off timer can be adjusted between 5 – 15 minutes in one-minute increments. The default setting is 10-minutes.
Celsius or Fahrenheit
The Air MAX display can be set to Celsius or Fahrenheit. The default setting is Celsius.
Display Brightness
The unit’s display has three brightness settings: low, medium, and high. The default setting is high.
Power-On Delay
The power-on delay safety feature ensures you don’t accidentally turn on the unit and has four settings for your convenience: 2 Seconds, 4 Seconds, 6 Seconds, and 8 Seconds. The default setting is 6 seconds.
Automatic Display Inversion
Turn the unit upside down and the display automatically inverts.
Dark Mode Settings
Use the Menu (M) button to navigate through the different settings, then use the plus (+) and minus (-) buttons to adjust them.
Temperature Settings – Adjust in 1-degree increments and 10-degree increments. Default setting is 200° C.
Audio / Beep – This function has two options (Low and Off). Default setting is Off.
Temperature Alert – This function has two options (Low and Off). Default setting is Off.
Automatic Shut-Off Timer – This function can be adjusted between 5 – 15 minutes in one-minute increments. The default setting is 10-minutes.
Celsius or Fahrenheit – This feature cannot be changed in Dark Mode.
Display Brightness – In Dark Mode, screen brightness is always low. This setting is not displayed in the menu and cannot be adjusted.
Power-On Delay – This safety feature has four settings: 2, Seconds, 4 Seconds, 6 Seconds, and 8 Seconds. The default setting is 4 seconds.
Automatic Display Inversion – Turn the unit upside down and the display automatically inverts.
Important:
Dark Mode settings are independent and stored separately from Normal Mode settings.
Dark Mode
In Dark Mode, small icons represent the functions:
(circle) Top Right Corner: Power On Delay.
(square) Top Left Corner: Idle.
(plus) Bottom Left Corner: Heating.
(triangle) Bottom Right Corner: Ready for Use.
A full range of parts and accessories to equip and protect your Air MAX are available for purchase here.
If you can’t find the part you need send us an email to: service@arizer.com with a description of the part you need.
When the unit is powered on, you can quickly and easily switch back and forth between Normal Mode and Dark Mode. Simply press and hold (M) button and Down button for 2 seconds to switch modes. When switching from Normal Mode to Dark Mode, the text “Dark Mode” is displayed on screen followed by the Dark Mode symbols indicating heating status. When switching from Dark Mode to Normal Mode, the text “Normal Mode” is displayed on screen followed by the temperature display / heating status.
- Weight: 160 grams
- Height: 128 mm
- Diameter: 30 mm
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
First Time Use – Examine box contents to ensure all included parts are in good condition, not damaged from shipping. Check glass parts for cracks or breakage. Packaging materials, bags, and small parts may pose a choking hazard. Keep out of reach and use from children, minors and pets. Glass Aroma Tubes may fit tightly in the unit at first. If you are finding it difficult to insert a Glass Aroma Tube, turn on the Air MAX, set the temperature to 200° C, and let the unit heat for 1-2 minutes then try again. To burn off any residues from manufacturing and packaging, turn on the unit, set the temperature to 220° C, and let the unit heat for 5 – 10 minutes. If new items are received damaged, do not use, and email service@arizer.com for assistance.
Warning – Hot Parts – Handle hot parts and glass parts with care. Do not place hot parts on non-heat safe surfaces. Carefully attach protective heat-rated silicone caps to safely cover the hot end of glass parts. Allow the heating unit and hot parts to cool before placing them in a purse, pocket, or any container where damage from hot parts can occur. Not for use with e-liquids, tobacco, or tobacco products. Misuse can result in damage and voids all warranties. Unauthorized service performed voids all warranties. For assistance email service@arizer.com.
Parts are made from strong scientific quality borosilicate glass, but all borosilicate glass is breakable so handle with care and caution. Avoid tapping on hard surfaces to prevent cracking and breaking. If glass is dropped or sustains an impact, examine for cracking, chipping and weakness before use. Do not expose hot glass parts to cold water or extreme temperature change as this may result in cracking and breaking. Safely dispose of damaged glass according to local regulations. Examine parts periodically for cracks, chipping and weakness from handling and drops.
Product contains electrical and delicate parts — do not drop. If dropped or otherwise damaged do not operate. To protect and prevent electric shock and/or fire never immerse or operate the product in or around any water and/or liquids. Do not stick or pour anything in the unit or place near flammable material. Do not store, operate or expose the unit and contents to extreme temperatures. Do not open the unit – doing so may cause electric shock and voids warranty.
Do not leave the unit turned on and left unattended.
The information contained in this manual is an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficacy or use of its preparation. This information is not intended in any way to replace or supersede professional consultations.
The information contained herein is for instructional and cautionary purposes only. In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition or disease. It is the user’s responsibility to consult a Physician or Medical Professional. This product is not licensed as a medical device, use unit only for its intended use.
Safety Certifications
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
Limitation of Liability (Read before use)
Failure to read or follow instructions, improper or careless use may lead to personal injury. Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device. Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage. Arizer and affiliated companies are not liable for injuries or burns associated from touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. By purchasing this product the buyer assumes all risks associated with lithium batteries. If you do not agree with these conditions, return the product immediately before use.
This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein. Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product.
IMPORTANT – Obey local laws. Not all essential oils, botanicals and herbs are legal for use in every Country or State. Check your Local, State, Federal and Importation laws before ordering botanicals. This device is meant for legal use only.
Battery Safety and Warnings (Read before use)
Lithium batteries are volatile. Failure to read and follow these instructions may result in fire, personal injury and damage to property if charged or used improperly.
- Always handle your batteries with care – never drop the batteries or device.
- Fully charge your Air MAX Batteries before first use.
- Only use official Air MAX Batteries and Chargers. Do not use any third-party, counterfeit, or unknown brand batteries or chargers.
- Lithium batteries can explode or cause a fire if they are used incorrectly or if they are defective. Do not tamper with or misuse the Air MAX Batteries and do not use damaged and/or defective batteries.
- Air MAX Batteries are manufactured to strict quality standards, specifically for use with the Air MAX .
- Always match positive (+) and negative (-) when inserting batteries into theAir MAX and the Air MAX Battery Chargers.
- Batteries that are not in use should be stored in a safe, cool, dry place, individually in a plastic holder or container away from all metal objects.
- Do not store your batteries fully charged or fully drained for extended periods of time (one month or longer).
Never throw away the Air MAX Batteries and never put them into a battery collection box. If you have dropped the battery or notice physical damage you should take the following steps:
- 1.Store the battery in a safe, dry place and leave it for at least one hour in case there is a short circuit and the battery starts heating up.
- 2.Check to see if the battery has become hot. If so, leave the battery until it has cooled off, and then dispose according to local laws and regulations.
Counterfeit and Inferior – Quality Battery Warning:
- Customers are urged to be careful when purchasing batteries due to the flood of counterfeit and inferior-quality batteries for sale often found on online-auction and various websites.
- The use of counterfeit or inferior-quality lithium batteries can cause internal shorts leading to fires and explosions which can result in property damage and personal injury.
- The use of counterfeit or inferior-quality batteries could greatly reduce runtime and output performance, damage your Air MAX, constitute a safety hazard, and voids all warranties.
If you experience an issue with your Air MAX send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.
The Air MAX itself is essentially maintenance free so you can spend your time using it instead of cleaning it! Simply recharge or replace the battery when it is low, swap out pre-loaded Glass Aroma Tubes on the go without fiddling with emptying or cleaning bowls, and keep your herbs and botanicals contained in the removable Glass Aroma Tubes that can be cleaned effortlessly! After numerous uses the glass parts should be cleaned to ensure optimal performance. To clean the glass parts, soak them in isopropyl (rubbing) alcohol for a couple hours then rinse with hot water. In most cases doing this will clean the Glass Aroma Tubes as good as new, but if not simply repeat as necessary. After cleaning, always ensure the Glass Aroma Tubes are fully dry before use.
Arizer Air II Support
- 1 x Air II Portable Micro-Heater
- 1 x Air II Battery
- 1 x Air II USB Charger/Power Adapter
- 1 x Air II Glass Aroma Tube (70mm)
- 1 x Air II Tipped Glass Aroma Tube (70mm)
- 1 x Air II Glass Aroma Dish
- 2 x Air II Silicone Stem Caps
- 2 x Air II PVC Travel Tubes w/Cap (70mm Size)
- 1 x Air II PVC Travel Tube w/Cap (Aroma Dish Size)
- 1 x Air II Belt-Clip Carry Case
- 1 x Stainless Steel Stirring Tool
- 4 x Air II Stainless Steel Filter Screens
- 1 x Sample Aromatic Botanicals
- 1 x Air II Owner’s Manual
Arizer Batteries meet rigorous quality standards. With normal use they will last for hundreds of charge cycles before losing any capacity. Dropping the battery or the unit can result in battery damage that may limit / reduce the battery capacity quickly, so it is important to handle the batteries and your unit carefully.
Battery Charge
Depending on the temperature setting and general usage patterns the Air II battery can last for up to 90 minutes of continuous use per charge. The battery will take approximately 3 hours to fully charge, or longer if you use it while charging. Use While Charging If your battery is running low, with the Air II you don’t have to wait for the battery to fully charge before you can use it. Just partially charge the battery (15-20 minutes) and then you can set the temperature and use the Air II while the battery continues charging. Note: The Air II will not operate if the battery is completely drained.
Battery Conservation
The Arizer Air II and Air II Chargers have built-in protections to prevent the battery from being overcharged or drained too low. To conserve battery life, use the Arizer Air II in a temperature-controlled environment and use lower temperature settings. When outdoors, stay sheltered from the elements and avoid using in extremely cold temperatures. Charge the battery as necessary. Do not store the battery fully charged or fully drained for longer than one month (store with partial charge).
The Control Panel consists of the OLED and three buttons: the Menu button and the plus (+) & minus (-) buttons. Use the Menu button to navigate through the different settings and the plus & minus buttons to adjust them.
Temperature Settings
The Air II’s optimized heating system warms up fast and has a wide temperature range of 50°C-220° C (122°F- 428° F). The temperature is adjustable in 1-degree increments and 10-degree increments.
Audio / Beep
The Audio / Beep function has three volume settings and can be turned on and off. If the Audio / Beep is activated, a beep will be heard when the Air II is powered on or off. If the Audio / Beep is deactivated, the Air II remains silent when powered on or off.
Power-On Delay
The power-on delay safety feature ensures you don’t accidentally turn on the unit and has four settings for your convenience: 2 seconds, 4 Seconds, 6 Seconds, and 8 Seconds. The default setting is 6 seconds.
Automatic Shut-Off Timer
The automatic shut-off timer safety feature ensures you don’t forget to turn off the unit and helps conserve battery life. The shut-off timer can be adjusted between 5–15 minutes in one-minute increments. The default setting is 10-minutes.
Celsius or Fahrenheit
The Air II display can be set to Celsius or Fahrenheit. The default setting is Celsius.
Display Brightness
The unit’s display has three brightness settings: low, medium, and high. The default setting is medium.
A full range of parts and accessories to equip and protect your Air II are available for purchase here. If you can’t find the part you need send an email to: service@arizer.com with a description of the part you need.
Note: Metal screens are included and available for your convenience but they make vapor harsh and diminish the flavors. The Air II Glass Aroma Tubes have a built-in screen to keep vapor pure and flavorful so we recommend using whole or coarsely ground botanicals with no metal screen for smooth and tasty vapor.
The Air II is ulta-compact, lightweight, and completely portable, conveniently fitting in the palm of your hand, pocket, or purse.
- Weight: 116 grams
- Height: 122mm
- Diameter: 29mm
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
The Air II carries a lifetime warranty on the heating element, and a limited 2-Year warranty covering defects in materials or workmanship, excluding battery. Glass is not covered under warranty. Retain proof of purchase for warranty service. Returning the product and costs incurred are the responsibility of the user. Arizer will repair or replace warrantied items at our discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit,misuse or abuse.
Cautions, Disclaimers and Warnings (Read Before Use)
First Time Use – Examine box contents to ensure all included parts are in good condition, not damaged from shipping. Check glass parts for cracks or breakage. Packaging materials, bags, & small parts may pose a choking hazard. Keep out of reach/use from children, minors, and pets. Glass Aroma Tubes may fit tightly in the unit at first. If you are finding it difficult to insert a Glass Aroma Tube, turn on the Air II, set the temperature to 200° C, and let the unit heat for 1-2 minutes then try again. To burn off any residues from packaging, turn on the unit, set the temperature to 220° C, and let the unit heat for 5 – 10 minutes.
Warning – Hot Parts – Handle hot parts and glass parts with care. Do not place hot parts on non-heat safe surfaces. Carefully attach protective heat-rated silicone caps to safely cover hot end of glass parts. Allow heating unit and hot parts to cool before placing in purse, pocket, or any container where damage from hot parts can occur.
Parts are made from strong scientific quality borosilicate glass, but all borosilicate glass is breakable so handle with care and caution. Avoid tapping on hard surfaces to prevent cracking and breaking. If glass is dropped or sustains an impact, examine for cracking, chipping and weakness before use. Do not expose hot glass parts to cold water or extreme temperature change as this may result in cracking/breaking.
Product contains electrical and delicate parts — do not drop. If damaged do not operate. To protect/prevent against electric shock/fire never immerse or operate the product in or around any water/liquids. Do not stick or pour anything in the unit or place near flammable material. Do not store/operate/expose the unit and contents to extreme temperatures. Do not open the unit – doing so may cause electric shock and voids warranty.
Do not leave the unit turned on and left unattended.
The information contained in this manual is an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficacy or use of its preparation. This information is not intended in any way to replace or supersede professional consultations.
The information contained herein is for instructional and cautionary purposes only. In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition, or disease. It is the user’s responsibility to consult a Physician or Medical Professional. This product is not licensed as a medical device, use unit only for its intended use.
Safety Certifications
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
Limitation of Liability (Read before use)
Failure to read or follow instructions, improper or careless use may lead to personal injury. Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device. Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage. Arizer and affiliated companies are not liable for injuries or burns associated from touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. By purchasing this product, the buyer assumes all risks associated with lithium batteries. If you do not agree with these conditions return the product immediately before use.
This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein. Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product.
IMPORTANT – Obey local laws. Not all essential oils, botanicals and herbs are legal for use in every Country or State. Check your Local, State, Federal and Importation laws before ordering botanicals. This device is meant for legal use only.
Battery Safety & Warnings (Read before use)
Lithium batteries are volatile. Failure to read and follow these instructions may result in fire, personal injury and damage to property if charged or used improperly. Always handle your batteries with care – never drop them. Fully charge your Arizer Air II Batteries before first use. Only use official Arizer Air II Batteries & Chargers. Do not use any third-party, counterfeit, or unknown brand batteries or chargers. Lithium batteries can explode or cause a fire if they are used incorrectly or if they are defective. Do not tamper with or misuse the Arizer Air II Batteries and do not use damaged/defective batteries. Arizer Air II Batteries are manufactured to strict quality standards, specifically for use with the Arizer Air II. Always match positive (+) and negative (-) when inserting batteries into the Arizer Air II and the Arizer Air II Battery Chargers. Batteries that are not in use should be stored in a safe, cool, dry place, individually in a plastic holder or container / away from all metal objects. Do not store your batteries fully charged or fully drained for extended periods of time (one month or longer).
Never throw the Air II Batteries away and never put them into a battery collection box. If you have dropped the battery or notice physical damage you should take the following steps:
- Store the battery in a safe, dry place and leave it for at least one hour in case there is a short circuit, and the battery starts heating up.
- Check to see if the battery has become hot. If so, leave the battery until it has cooled off.
- For further protection, wrap the battery in a piece of kitchen paper and seal it with tape.
- Put the battery into a box and label it: “Lithium Ion battery” and hand it in to a chemical waste disposal facility.
Counterfeit & Inferior – Quality Battery Warning:
Customers are urged to be careful when purchasing batteries due to the flood of counterfeit and inferior-quality batteries for sale often found on online-auction and various websites. The use of counterfeit and/or inferior-quality lithium batteries can cause internal shorts leading to fires and/or explosions which can result in property damage and/or personal injury. The use of counterfeit and/or inferior-quality batteries could greatly reduce runtime and output performance, damage your Air II, constitute a safety hazard, and voids all warranties.
If you experience an issue with your Air II send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.
The Air II itself is essentially maintenance free so you can spend your time using it instead of cleaning it! Simply recharge the battery when it is low, swap out pre-loaded Glass Aroma Tubes on the go without worry about emptying or cleaning bowls, and keep your herbs / botanicals contained in the removable Glass Aroma Tubes that can be cleaned effortless.
After numerous uses the glass parts should be cleaned to ensure optimal performance.To clean the glass parts, soak them in isopropyl (rubbing) alcohol for a couple hours then rinse with hot water. In most cases doing this will clean the Glass Aroma Tubes as good as new, but if not simply repeat as necessary. After cleaning, always ensure the Glass Aroma Tubes are fully dry before use.
numerous uses the glass parts should be cleaned to ensure optimal performance.To clean the glass parts, soak them in isopropyl (rubbing) alcohol for a couple hoursthen rinse with hot water. In most cases doing this will clean the Glass Aroma Tubes asgood as new, but if not simply repeat as necessary. After cleaning, always ensure theGlass Aroma Tubes are fully dry before use.
Glass Aroma Tubes are fully dry before use
ArGo Support
- 1 x ArGo Portable Micro-Heater
- 1 x ArGo Battery
- 1 x ArGo USB Charger / Power Adapter
- 2 x ArGo Glass Aroma Tube
- 2 x ArGo PVC Travel Tube w./ Cap
- 1 x ArGo Belt-Clip Carry Case
- 2 x ArGo Silicone Stem Caps
- 1 x Stainless Steel Stirring Tool
- 4 x ArGo Stainless Steel Filter Screens
- 1 x ArGo Owners Manual
Battery Charge
Depending on the temperature setting and general usage patterns the ArGo battery will typically last for 1.5 hours of use per charge. The battery will take 3.5 hours to fully charge, or longer if you use it while charging.Use While Charging
If your battery is running low, with the ArGo you don’t have to wait for the battery to fully charge before you can use it. Just partially charge the battery (15-20 minutes) and then you can set the temperature and use the ArGo while the battery continues charging. Note: The ArGo will not operate if the battery is completely drained.Interchangeable / Swappable Battery
An easily interchangeable battery allows you to have some spare batteries fully charged as a back-up for when your battery is running low and for extended use on the go.Battery Conservation
The ArGo and ArGo Chargers have built-in protections to prevent the battery from being overcharged or drained too low. To conserve battery life, use the ArGo in a temperature controlled environment and use the lower temperature settings. When outdoors, stay sheltered from the elements and avoid using in extremely cold temperatures. Charge the battery as necessary. Do not store the battery fully charged or fully drained for longer than one month (store with partial charge).Safety Disclaimer
Arizer Batteries should not be substituted for third-party batteries — Only use official ArGo Batteries with your ArGo. We cannot verify the quality or safety of other batteries, and using third-party batteries can result in personal injury, electric shock, and damage to the device which is not covered under warranty.Temperature Settings
The ArGo’s optimized heating system warms up fast and has a wide temperature range of 50°C-220° C (122°F- 428° F). The temperature is adjustable in 1-degree increments and 10-degree increments.Audio / Beep
The Audio / Beep function has three volume settings and can be turned on and off. If the Audio / Beep is activated, a beep will be heard when the Argo is powered on or off. If the Audio / Beep is deactivated, the Argo remains silent when powered on or off.Temperature Alert
This function has three volume settings and can also be turned off. If the Temperature Alert is activated two beeps will be heard when the set temperature is reached.Power-On Delay
The power-on delay safety feature ensures you don’t accidentally turn on the unit and has four settings for your convenience: 2 seconds, 4 Seconds, 6 Seconds, and 8 Seconds. The default setting is 6 seconds.Automatic Shut-Off Timer
The automatic shut-off timer safety feature ensures you don’t forget to turn off the unit and helps conserve battery life. The shut-off timer can be adjusted between 5–15 minutes in one-minute increments. The default setting is 10-minutes.Celsius or Fahrenheit
The ArGo display can be set to Celsius or Fahrenheit. The default setting is Celsius.Display Brightness
The ArGo’s display has three brightness settings: low, medium, and high. The default setting is medium.A full range of parts and accessories to equip and protect your ArGo are available for purchase here.
If you can’t find the part you need send us an email to: service@arizer.com with a description of the part you need.
The ArGo is ultra-compact, lightweight, and completely portable, conveniently fitting in the palm of your hand, pocket, or purse.
- Weight: 97 grams
- Length: 52 mm
- Width: 24 mm
- Height: 83 mm/ 93 mm
Equipped for worldwide use with an input capacityof 110-240V and international safety certifications.
The ArGo carries a lifetime warranty on the heating element, and a limited 2-Year warranty covering defects in materials or workmanship, excluding battery. Glass is not covered under warranty. Retain proof of purchase for warranty service. Returning the product and costs incurred are the responsibility of the user. Arizer will repair or replace warrantied items at our discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit,misuse or abuse.
Cautions, Disclaimers and Warnings (Read Before Use)
First Time Use – Examine box contents to ensure all included parts are in good condition, not damaged from shipping. Check glass parts for cracks or breakage. Packaging materials, bags, & small parts may pose a choking hazard. Keep out of reach/use from children, minors, and pets. Glass Aroma Tubes may fit tightly in the unit at first. If you are finding it difficult to insert a Glass Aroma Tube, turn on the ArGo, set the temperature to 200° C, and let the unit heat for 1-2 minutes then try again. To burn off any residues from packaging, turn on the unit, set the temperature to 220° C, and let the unit heat for 5 – 10 minutes.
Warning – Hot Parts – Handle hot parts and glass parts with care. Do not place hot parts on non-heat safe surfaces. Carefully attach protective heat-rated silicone caps to safely cover hot end of glass parts. Allow heating unit and hot parts to cool before placing in purse, pocket, or any container where damage from hot parts can occur.
Parts are made from strong scientific quality borosilicate glass, but all borosilicate glass is breakable so handle with care and caution. Avoid tapping on hard surfaces to prevent cracking and breaking. If glass is dropped or sustains an impact, examine for cracking, chipping and weakness before use. Do not expose hot glass parts to cold water or extreme temperature change as this may result in cracking/breaking.
Product contains electrical and delicate parts — do not drop. If damaged do not operate. To protect/prevent against electric shock/fire never immerse or operate the product in or around any water/liquids. Do not stick or pour anything in the unit or place near flammable material. Do not store/operate/expose the unit and contents to extreme temperatures. Do not open the unit – doing so may cause electric shock and voids warranty.
Do not leave the unit turned on and left unattended.
The information contained in this manual is an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficacy or use of its preparation. This information is not intended in any way to replace or supersede professional consultations.
The information contained herein is for instructional and cautionary purposes only. In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition, or disease. It is the user’s responsibility to consult a Physician or Medical Professional. This product is not licensed as a medical device, use unit only for its intended use.
Safety Certifications
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
Limitation of Liability (Read before use)
Failure to read or follow instructions, improper or careless use may lead to personal injury. Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device. Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage. Arizer and affiliated companies are not liable for injuries or burns associated from touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. By purchasing this product, the buyer assumes all risks associated with lithium batteries. If you do not agree with these conditions return the product immediately before use.
This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein. Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product.
IMPORTANT – Obey local laws. Not all essential oils, botanicals and herbs are legal for use in every Country or State. Check your Local, State, Federal and Importation laws before ordering botanicals. This device is meant for legal use only.
Battery Safety & Warnings (Read before use)
Lithium batteries are volatile. Failure to read and follow these instructions may result in fire, personal injury and damage to property if charged or used improperly.
– Always handle your batteries with care – never drop them.
– Fully charge your ArGo Batteries before first use.
– Only use official ArGo Batteries & Chargers. Do not use any third-party, counterfeit, or unknown brand batteries or chargers.
– Lithium batteries can explode or cause a fire if they are used incorrectly or if they are defective. Do not tamper with or misuse the ArGo Batteries and do not use damaged/defective batteries.
– ArGo Batteries are manufactured to strict quality standards, specifically for use with the ArGo.
– Always match positive (+) and negative (-) when inserting batteries into the ArGo and the ArGo Battery Chargers.
– Batteries that are not in use should be stored in a safe, cool, dry place, individually in a plastic holder or container / away from all metal objects.
– Do not store your batteries fully charged or fully drained for extended periods of time (one month or longer).
Never throw the ArGo Batteries away and never put them into a battery collection box. If you have dropped the battery or notice physical damage you should take the following steps:
- Store the battery in a safe, dry place and leave it for at least one hour in case there is a short circuit and the battery starts heating up.
- Check to see if the battery has become hot. If so, leave the battery until it has cooled off.
- For further protection, wrap the battery in a piece of kitchen paper and seal it with tape.
- Put the battery into a box and label it: “Lithium – Ion battery” and hand it in to a chemical waste disposal facility.
Counterfeit & Inferior – Quality Battery Warning:
-Customers are urged to be careful when purchasing batteries due to the flood of counterfeit and inferior-quality batteries for sale often found on online-auction and various websites.
-The use of counterfeit and/or inferior-quality lithium batteries can cause internal shorts leading to fires and/or explosions which can result in property damage and/or personal injury.
– The use of counterfeit and/or inferior-quality batteries could greatly reduce runtime and output performance, damage your ArGo, constitute a safety hazard, and voids all warranties.
If you experience an issue with your ArGo send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.
Air SE Support
- 1 x Air SE Micro Heater
- 1 x Air SE Battery
- 1 x Glass Aroma Tube (70mm)
- 1 x PVC Travel Tube (70mm)
- 1 x Silicone Cap
- 1 x USB Power Cord
- 1 x Stainless Steel Stir Stick
- 4 x Screens
- 1 x Air SE Owner’s Manual
Arizer Batteries meet rigorous quality standards. With normal use they will last for hundreds of charge cycles before losing any capacity. Dropping the battery or the unit can result in battery damage that may limit or reduce the battery capacity quickly, so it is important to handle the batteries and your unit carefully.
Battery Charge
Depending on the temperature setting and general usage patterns the Air SE battery will typically last for 80 minutes of use per charge. The battery will take approximately 3.5 hours to fully charge, or longer if you use it while charging.
Use While Charging
If your battery is running low, with the Air SE you don’t have to wait for the battery to fully charge before you can use it. Just partially charge the battery (15-20 minutes) and then you can set the temperature and use the Air SE while the battery continues charging. Note: The Air SE will not operate if the battery is completely drained.
Battery Conservation
The Air SE and Air SE Chargers have built-in protections to prevent the battery from being overcharged or drained too low. To conserve battery life, use the Air SE in a temperature-controlled environment and use lower temperature settings. When outdoors, stay sheltered from the elements and avoid using in extremely cold temperatures. Charge the battery as necessary. Do not store the battery fully charged or fully drained for longer than one month (store with partial charge).
Battery Replacement
The Air SE Battery is a high-capacity, long life battery, and will last for a long time, even with prolonged / regular use. Spare/replacement Air SE batteries are available for purchase at www.arizer.com
Safety Disclaimer
Arizer Batteries should not be substituted for third-party batteries — Only use official Air SE Batteries with your Air SE. We cannot verify the quality or safety of other batteries, and using third-party batteries can result in personal injury, electric shock, and damage to the device which is not covered under warranty.
The Control Panel consists of the LED Display Icons and a heat and adjustments button with up and down arrows. Push and hold the Centre of the button to turn on the device. Press any button and the unit will begin heating to the previously used temperature. Press the up or down arrow to adjust.
Battery/Heat Icon LED – At startup, the upper LED will blink once for 2 seconds to indicate the Battery Level. The icon will then blink blue when idle, and turn a solid color once a heat setting is chosen.
Power Icon LED – At start up the lower LED remains off until a heat setting is chosen, then blink blue as the unit is heating up, turning a solid blue when the set temperature is reached.
Temperature Settings – The Arizer Air SE’s optimized heating system warms up fast and has five preset temperatures:
Level 1 (Blue) – 180°C / 356°F
Level 2 (White) – 190°C / 374°F
Level 3 (Green) – 200°C / 392°F
Level 4 (Orange) – 205°C / 401°F
Level 5 (Red) – 210°C / 410°F
Audio / Beep – The Audio / Beep function can be turned on and off. To turn the Audio / Beep on or off, first power on the device, then press and hold the Up Arrow button for approximately three seconds.
If the Audio / Beep is activated, a beep will be heard when the Arizer Air is powered on or off. If the Audio / Beep is deactivated, the Arizer Air remains silent when powered on or off.
Automatic Shut-Off Timer – The automatic shut-off timer safety feature ensures you don’t forget to turn off the unit and helps conserve battery life. The default setting is 10-minutes and cannot be adjusted.
Power-On Delay – The power-on delay safety feature ensures you don’t accidentally turn on the unit. Press and hold the center of the button for 2 seconds to turn on or off the device.
A full range of parts and accessories to equip and protect your Air SE are available for purchase here. If you can’t find the part you need send an email to: service@arizer.com with a description of the part you need.
Note: Metal screens are included and available for your convenience but they make vapor harsh and diminish the flavors. The Air SE Glass Aroma Tubes have a built-in screen to keep vapor pure and flavorful so we recommend using whole or coarsely ground botanicals with no metal screen for smooth and tasty vapor.
- Weight: 103 grams
- Height: 122mm
- Diameter: 28mm
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
First Time Use
Examine box contents to ensure all included parts are in good condition, not damaged from shipping. Check glass parts for cracks or breakage. Packaging materials, bags, and small parts may pose a choking hazard. Keep out of reach and use from children, minors and pets. Glass Aroma Tubes may fit tightly in the unit at first. If you are finding it difficult to insert a Glass Aroma Tube, turn on the Air SE, set the temperature to 200° C, and let the unit heat for 1-2 minutes then try again. To burn off any residues from manufacturing and packaging, turn on the unit, set the temperature to 220° C, and let the unit heat for 5 – 10 minutes. If new items are received damaged, do not use, and email service@arizer.com for assistance.
Warning – Hot Parts – Handle hot parts and glass parts with care.
Do not place hot parts on non-heat safe surfaces. Carefully attach protective heat-rated silicone caps to safely cover the hot end of glass parts. Allow the heating unit and hot parts to cool before placing them in a purse, pocket, or any container where damage from hot parts can occur. Not for use with e-liquids, tobacco, or tobacco products. Misuse can result in damage and voids all warranties. Unauthorized service performed voids all warranties. For assistance email service@arizer.com.
Parts are made from strong scientific quality borosilicate glass, but all borosilicate glass is breakable so handle with care and caution. Avoid tapping on hard surfaces to prevent cracking and breaking. If glass is dropped or sustains an impact, examine for cracking, chipping and weakness before use. Do not expose hot glass parts to cold water or extreme temperature change as this may result in cracking and breaking. Safely dispose of damaged glass according to local regulations. Examine parts periodically for cracks, chipping and weakness from handling and drops.
Product contains electrical and delicate parts — do not drop. If dropped or otherwise damaged do not operate. To protect and prevent electric shock and/or fire never immerse or operate the product in or around any water and/or liquids. Do not stick or pour anything in the unit or place near flammable material. Do not store, operate or expose the unit and contents to extreme temperatures. Do not open the unit – doing so may cause electric shock and voids warranty.
Do not leave the unit turned on and left unattended.
The information contained in this manual is an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficacy or use of its preparation. This information is not intended in any way to replace or supersede professional consultations.
The information contained herein is for instructional and cautionary purposes only. In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition or disease. It is the user’s responsibility to consult a Physician or Medical Professional. This product is not licensed as a medical device, use unit only for its intended use.
Safety Certifications
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
Limitation of Liability (Read before use)
Failure to read or follow instructions, improper or careless use may lead to personal injury. Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device. Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage. Arizer and affiliated companies are not liable for injuries or burns associated from touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. By purchasing this product the buyer assumes all risks associated with lithium batteries. If you do not agree with these conditions, return the product immediately before use.
This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein. Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product.
IMPORTANT
Obey local laws. Not all essential oils, botanicals and herbs are legal for use in every Country or State. Check your Local, State, Federal and Importation laws before ordering botanicals. This device is meant for legal use only.
Battery Safety and Warnings (Read before use)
Lithium batteries are volatile. Failure to read and follow these instructions may result in fire, personal injury and damage to property if charged or used improperly.
- Always handle your batteries with care – never drop the batteries or device.
- Fully charge your Air SE Batteries before first use.
- Only use official Air SE Batteries and Chargers. Do not use any third-party, counterfeit, or unknown brand batteries or chargers.
- Lithium batteries can explode or cause a fire if they are used incorrectly or if they are defective. Do not tamper with or misuse the Air SE Batteries and do not use damaged and/or defective batteries.
- Air SE Batteries are manufactured to strict quality standards, specifically for use with the Air SE .
- Always match positive (+) and negative (-) when inserting batteries into theAir SE and the Air SE Battery Chargers.
- Batteries that are not in use should be stored in a safe, cool, dry place, individually in a plastic holder or container away from all metal objects.
- Do not store your batteries fully charged or fully drained for extended periods of time (one month or longer).
Never throw away the Air SE Batteries and never put them into a battery collection box. If you have dropped the battery or notice physical damage you should take the following steps:
- Store the battery in a safe, dry place and leave it for at least one hour in case there is a short circuit and the battery starts heating up.
- Check to see if the battery has become hot. If so, leave the battery until it has cooled off, and then dispose according to local laws and regulations.
Counterfeit and Inferior – Quality Battery Warning:
- Customers are urged to be careful when purchasing batteries due to the flood of counterfeit and inferior-quality batteries for sale often found on online-auction and various websites.
- The use of counterfeit or inferior-quality lithium batteries can cause internal shorts leading to fires and explosions which can result in property damage and personal injury.
- The use of counterfeit or inferior-quality batteries could greatly reduce runtime and output performance, damage your Air SE, constitute a safety hazard, and voids all warranties.
If you experience an issue with your Air SE, send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.
Arizer Extreme Q Support
- 1 x Extreme Q Multi-Purpose Heater
- 1 x Extreme Q Power Adapter
- 1 x Extreme Q Remote Control
- 2 x Extreme Q Glass Cyclone Bowl
- 1 x Extreme Q Glass Aromatherapy Dish
- 2 x Interchangeable Extreme Q Glass Whip Mouthpiece
- 1 x Glass Stirring Tool
- 1 x Extreme Q 3′ Whip (Silicone)
- 1 x Extreme Q All-Glass Mini Whip
- 2 x Extreme Q Balloon with Frosted Glass Mouthpiece
- 1 x Extreme Q Spare Flat Screen
- 1 x Extreme Spare Q Dome Screen
- 1 x Sample Aromatic Botanicals
- 1 x Extreme Q Owner’s Manual
The Control Panel consists of the LCD and four buttons – the Power button, the Menu button, and the Up & Down Arrow button. Use the Menu button to select the different settings and the Arrow buttons to adjust them.
The Extreme Q display can be set to Celsius or Fahrenheit, and has a wide temperature range of 50° C – 260° C (122° F – 500° F). The temperature is adjustable in 1-degree Celsius increments with the Control Panel buttons on the unit and with the Remote Control.
To adjust the temperature, on the control panel press the Up or Down Arrow buttons, or on the remote control press one of the preset temperature buttons or use the plus (+) or minus (-) buttons.
Note: The outside of the device does not get hot — it is high grade, dual-wall, stainless steel that stays cool to the touch. The glass parts will get hot, so they should be left to cool before handling and must be handled carefully.
The quiet and powerful three-speed fan can be operated with the Control Panel buttons on the unit and with the Remote Control.
If it is taking longer than 2-3 minutes to fill the bag / balloon it might be time for you to clean or replace some parts such as the Dome Screen and the Balloon. If you check these things and a problem persists, please refer to the Troubleshooting section below.
A full range of parts and accessories to equip your Extreme Q are available for purchase here.
If you can’t find the part you need send us an email to: service@arizer.com with a description of the part you need.
Note: In case of accidental damage the internal glass part (the Glass Heater Cover) comes with step-by-step repair instructions and is available for purchase on the Extreme Q Accessories page.
Small, sturdy, and lightweight. Sized to fit conveniently on any counter, desk, or table.
- Weight (no parts):442 grams
- Height (no parts):170 mm
- Base Diameter:165 mm
Equipped for worldwide use with an input capacity of 110-240V with international safety certifications.
The Extreme Q carries a lifetime warranty on the heating element and a limited 3-Year warranty covering defects in materials or workmanship. Glass is not covered under warranty. Retain proof of purchase for warranty service. Returning the product and costs incurred are the responsibility of the user. Arizer will repair or replace warrantied items at our discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit, misuse or abuse.
Cautions, Disclaimers and Warnings (Read Before Use)
First Time Use – Examine box contents to ensure all included parts are in good condition, not damaged from shipping. Check glass parts for cracks or breakage. Packaging materials, bags, & small parts may pose a choking hazard. Keep out of reach/use from children, minors, and pets. To burn off any residues from packaging, turn on the unit, set the temperature to 220° C, and let the unit heat for 5 – 10 minutes.
Warning – Hot Parts – Handle hot parts and glass parts with care. Allow heating unit and hot parts to cool before handling, storing, or placing on any surface where damage from hot parts can occur.
Parts are made from strong scientific quality borosilicate glass, but all borosilicate glass is breakable so handle with care and caution. Avoid tapping on hard surfaces to prevent cracking and breaking. If glass is dropped or sustains an impact, examine for cracking, chipping and weakness before use. Do not expose hot glass parts to cold water or extreme temperature change as this may result in cracking/breaking.
Product contains electrical and delicate parts — do not drop. If damaged do not operate. To protect/prevent against electric shock/fire never immerse or operate the product in or around any water/liquids. Do not stick or pour anything in the unit or place near flammable material. Do not store/operate/expose the unit and contents to extreme temperatures. Do not open the unit – doing so may cause electric shock and unauthorized service may void the warranty.
Do not yank or twist the cord to unplug. To disconnect, turn the unit off and remove/unplug the cord by gripping the plug body and pulling it from the outlet.
Do not let the cord hang over the edge of tables/counters or touch hot surfaces. The unit should be situated safely so the cord cannot be pulled on or tripped over. If an extension cord is needed make sure to use a grounded three prong power cord (grounding-type 3-wire cord).
Do not leave the unit turned on and left unattended.
The information contained in this manual is an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficiency or use of its preparation. This information is not intended in any way to replace or supersede professional consultations.
The information contained herein is for instructional and cautionary purposes only. In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition, or disease. It is the user’s responsibility to consult a Physician or Medical Professional. This product is not licensed as a medical device, use unit only for its intended use.
Safety Certifications
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
Limitation of Liability (Read before use)
Failure to read or follow instructions, improper or careless use may lead to personal injury. Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device. Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage. Arizer and affiliated companies are not liable for injuries or burns associated from touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. If you do not agree with these conditions return the product immediately before use.
This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein. Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product.
IMPORTANT – Obey local laws. Not all essential oils, botanicals and herbs are legal for use in every Country or State. Check your Local, State, Federal and Importation laws before ordering botanicals. This device is meant for legal use only.
The Balloon consists of the Bag, Balloon Connector, Balloon Cap and Frosted Glass Balloon Mouthpiece.
1. Slip the silicone balloon cap over the glass mouthpiece so it rests between the glass bulbs.
2. Insert the bottom (unfrosted end) of the glass mouthpiece through the top of the hole of the silicone balloon connector. Push until the bulbs of the mouthpiece is fully on each side of the cap.
3. Gather the open end of the balloon and insert it through the large opening in the threaded base until there is enough material to fold evenly back past the base threads.
Note: The size of the bag can be adjusted by changing how much material is pulled through the opening. Ensure excess material is trimmed.
4. Push the two pieces of the balloon connector together until they lock. Slide the connector up the glass until it rests against the bulb closest to the frosted mouthpiece.
If you experience an issue with your Extreme Q send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.
628078800034
Arizer Solo Support
- 1 x Solo Portable Micro-Heater
- 1 x Solo Charger
- 1 x Solo Glass Aroma Tube (Curved)
- 1 x Solo Glass Aroma Tube (110mm)
- 1 x Solo Glass Aroma Dish
- 2 x Solo Silicone Stem Caps
- 1 x Stainless Steel Stirring Tool
- 1 x Sample Aromatic Botanicals
- 1 x Solo Owner’s Manual
Arizer Batteries meet rigorous quality standards. With normal use they will last for hundreds of charge cycles before losing any capacity. Dropping the unit can result in battery damage that may limit / reduce the battery capacity quickly, so it is important to handle the unit carefully.
Battery Charge
Depending on the temperature setting and general usage patterns the Solo battery will typically last for 5-10 uses per charge, or approximately 1-2 hours of continuous use per charge.
The battery will take 3-4 hours to fully charge, or longer if you use it while charging.
Use While Charging
If your battery is running low, with the Arizer Solo you don’t have to wait for the battery to charge before you can use it. Just plug it in, set the temperature, and use the Solo while the battery continues charging.
Battery Conservation
The Arizer Solo and Solo Chargers have built-in protections to prevent the battery from being overcharged or drained too low. To conserve battery life, use the Arizer Solo in a temperature controlled environment and use the lower temperature settings. When outdoors, stay sheltered from the elements and avoid using in extremely cold temperatures. Charge the battery as necessary. Do not store the battery fully charged or fully drained for longer than one month (store with partial charge).
Battery Replacement
The Solo Battery is a high-capacity, long life battery, and will last for a long time, even with prolonged / regular use. The Solo Battery is covered under a limited 1-Year warranty and is also available for purchase upon request. To inquire about replacing your Solo Battery send us an email to: service@arizer.com.
Safety Disclaimer
Arizer Batteries should not be substituted for third-party batteries — Only use official Solo Batteries with your Arizer Solo. We cannot verify the quality or safety of other batteries, and using third-party batteries can result in personal injury, electric shock, and damage to the device which is not covered under warranty.
The Arizer Solo’s optimized heating system warms up fast and has seven preset temperatures:
- Level 1 – 50°C / 122°F
- Level 2 – 185°C / 365°F
- Level 3 – 190°C / 374°F
- Level 4 – 195°C / 383°F
- Level 5 – 200°C / 393°F
- Level 6 – 205°C / 401°F
- Level 7 – 210°C / 410°F
The Audio / Beep function can be turned on and off. To turn the Audio / Beep on or off, first power on the device, then press and hold the Up Arrow button for approximately three seconds.
If the Audio / Beep is activated, a beep will be heard when the Arizer Solo is powered on or off. If the Audio / Beep is deactivated, the Arizer Solo remains silent when powered on or off.
A full range of parts and accessories to equip and protect your Arizer Solo are available for purchase here.
If you can’t find the part you need send us an email: service@arizer.com with a description of the part you need.
Note: Metal screens are available for your convenience but they make vapor harsh and diminish the flavors. The Solo Glass Aroma Tubes have a built-in glass screen to keep vapor pure and flavorful so we recommend using whole or coarsely ground botanicals with no metal screen for smooth and tasty vapor.
The Solo is compact, lightweight, and completely portable, conveniently fitting in the palm of your hand, coat pocket, backpack, or purse.
- Weight:217 grams
- Height:113 mm
- Diameter:46 mm
Equipped for worldwide use with an input capacity of 110-240V with international safety certifications.
The Arizer Solo carries a lifetime warranty on the heating element, a limited 2-Year warranty covering defects in materials or workmanship, and a limited 1-Year warranty covering the battery. Glass is not covered under warranty. Retain proof of purchase for warranty service. Returning the product and costs incurred are the responsibility of the user. Arizer will repair or replace warrantied items at our discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit, misuse or abuse.
Cautions, Disclaimers and Warnings (Read Before Use)
First Time Use – Examine box contents to ensure all included parts are in good condition, not damaged from shipping. Check glass parts for cracks or breakage. Packaging materials, bags, & small parts may pose a choking hazard. Keep out of reach/use from children, minors, and pets. If you are finding it difficult to insert a Glass Aroma Tube, turn on the device, set the maximum temperature, let the unit heat for 1-2 minutes, then try again. To burn off any residues from packaging, turn on the unit, set the temperature to 220° C, and let the unit heat for 5 – 10 minutes.
Warning – Hot Parts – Handle hot parts and glass parts with care. Do not place hot parts on non-heat safe surfaces. Carefully attach protective heat-rated silicone caps to safely cover hot end of glass parts. Allow heating unit and hot parts to cool before placing in purse, pocket, or any container where damage from hot parts can occur.
Parts are made from strong scientific quality borosilicate glass, but all borosilicate glass is breakable so handle with care and caution. Avoid tapping on hard surfaces to prevent cracking and breaking. If glass is dropped or sustains an impact, examine for cracking, chipping and weakness before use. Do not expose hot glass parts to cold water or extreme temperature change as this may result in cracking/breaking.
Product contains electrical and delicate parts — do not drop. If damaged do not operate. To protect/prevent against electric shock/fire never immerse or operate the product in or around any water/liquids. Do not stick or pour anything in the unit or place near flammable material. Do not store/operate/expose the unit and contents to extreme temperatures. Do not open the unit – doing so may cause electric shock and voids warranty.
Do not leave the unit turned on and left unattended.
The information contained in this manual is an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficacy or use of its preparation. This information is not intended in any way to replace or supersede professional consultations.
The information contained herein is for instructional and cautionary purposes only. In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition, or disease. It is the user’s responsibility to consult a Physician or Medical Professional. This product is not licensed as a medical device, use unit only for its intended use.
Safety Certifications
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
Limitation of Liability (Read before use)
Failure to read or follow instructions, improper or careless use may lead to personal injury. Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device. Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage. Arizer and affiliated companies are not liable for injuries or burns associated from touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. By purchasing this product, the buyer assumes all risks associated with lithium batteries. If you do not agree with these conditions return the product immediately before use.
This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein. Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product.
IMPORTANT – Obey local laws. Not all essential oils, botanicals and herbs are legal for use in every Country or State. Check your Local, State, Federal and Importation laws before ordering botanicals. This device is meant for legal use only.
If you experience an issue with your Arizer Solo send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.
Solo II Support
- 1 x Solo II Portable Micro-Heater
- 1 x Solo II Charger / Power Adapter
- 1 x Solo II Glass Aroma Tube (90mm)
- 1 x Solo II Glass Aroma Tube (110mm)
- 1 x Solo II Glass Aroma Dish
- 1 x Solo II PVC Travel Tube w/Cap (90mm Size)
- 1 x Solo II PVC Travel Tube w/Cap (110mm Size)
- 1 x Solo II PVC Travel Tube w/Cap Aroma Dish Size
- 1 x Solo II Belt-Clip Carry Case
- 2 x Solo II Silicone Stem Caps
- 4 x Solo II Stainless Steel Filter Screens
- 1 x Stainless Steel Stirring Tool
- 1 x Sample Aromatic Botanicals
- 1 x Solo II Owner’s Manual
Arizer Batteries meet rigorous quality standards. With normal use they will last for hundreds of charge cycles before losing any capacity. Dropping the battery or the unit can result in battery damage that may limit / reduce the battery capacity quickly, so it is important to handle your unit carefully.
Battery Charge
Depending on the temperature setting and general usage patterns the Solo II battery will typically last for 3 hours of use per charge. The battery will take 3 hours to fully charge, or longer if you use it while charging.
Use While Charging
If your battery is running low, with the Solo II you don’t have to wait for the battery to fully charge before you can use it. Just partially charge the battery (5-10 minutes) and then you can set the temperature and use the Solo II while the battery continues charging. Note: The Solo II will not operate if the battery is completely drained.
Battery Conservation
The Solo II and Solo II Chargers have built-in protections to prevent the battery from being overcharged or drained too low. To conserve battery life, use the Solo II in a temperature-controlled environment and use lower temperature settings. When outdoors, stay sheltered from the elements and avoid using in extremely cold temperatures. Charge the battery as necessary. Do not store the Solo II with the battery fully charged or fully drained for longer than one month (store with partial charge).
The Control Panel consists of the OLED and three buttons: the Menu (M) button, and the Up & Down arrow buttons. Use the Menu button to navigate through the different settings and the Up & Down buttons to adjust them.
Temperature Settings
The Solo II optimized heating system warms up fast and has a wide temperature range of 50° C – 220° C (122° F – 428° F). The temperature is adjustable in 1-degree increments and 10-degree increments.
Audio / Beep
The Audio / Beep function has three volume settings and can be turned on and off. If the Audio / Beep is activated, a beep will be heard when the Solo II is powered on or off. If the Audio / Beep is deactivated, the Solo II remains silent when powered on or off.
Power-On Delay
The power-on delay safety feature ensures you don’t accidentally turn on the unit and has three settings for your convenience: 4 Seconds, 6 Seconds, and 8 Seconds. The default setting is 6 seconds.
Automatic Shut-Off Timer
The automatic shut-off timer safety feature ensures you don’t forget to turn off the unit and helps conserve battery life. The shut-off timer can be adjusted between 5 – 15 minutes in one-minute increments. The default setting is 10-minutes.
Celsius or Fahrenheit
The Solo II display can be set to Celsius or Fahrenheit. The default setting is Celsius.
Display Brightness
The Solo II display has three brightness settings: low, medium, and high. The default setting is medium.
A full range of parts and accessories to equip and protect your Solo II are available for purchase here.
If you can’t find the part you need send us an email at: service@arizer.com with a description of the part you need.
Note: Metal screens are included and available for your convenience but they make vapour harsh and diminish the flavors. The Solo Glass Aroma Tubes have a built-in screen to keep vapour pure and flavorful so we recommend using whole or coarsely ground botanicals with no metal screen for smooth and tasty vapor.
The Solo II is compact, lightweight, and completely portable, conveniently fitting in the palm of your hand, pocket, or purse.
- Weight: 210 grams
- Length: 46 mm
- Width: 35 mm
- Height: 113 mm
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
The Solo II carries a lifetime warranty on the heating element, a limited 2-Year warranty covering defects in materials or workmanship, and a 1-Year limited warranty covering the battery. Glass is not covered under warranty. Retain proof of purchase for warranty service. Returning the product and costs incurred are the responsibility of the user. Arizer will repair or replace warrantied items at our discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit, misuse or abuse.
If you experience an issue with your Solo II send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.
Cautions, Disclaimers and Warnings (Read Before Use)
First Time Use – Examine box contents to ensure all included parts are in good condition, not damaged from shipping. Check glass parts for cracks or breakage. Packaging materials, bags, & small parts may pose a choking hazard. Keep out of reach/use from children, minors, and pets. Glass Aroma Tubes may fit tightly in the unit at first. If you are finding it difficult to insert a Glass Aroma Tube, turn on the Solo II, set the temperature to 200° C, and let the unit heat for 1-2 minutes then try again. To burn off any residues from packaging, turn on the unit, set the temperature to 220° C, and let the unit heat for 5 – 10 minutes.
Warning – Hot Parts – Handle hot parts and glass parts with care. Do not place hot parts on non-heat safe surfaces. Carefully attach protective heat-rated silicone caps to safely cover hot end of glass parts. Allow heating unit and hot parts to cool before placing in purse, pocket, or any container where damage from hot parts can occur. Parts are made from strong scientific quality borosilicate glass, but all borosilicate glass is breakable so handle with care and caution. Avoid tapping on hard surfaces to prevent cracking and breaking. If glass is dropped or sustains an impact, examine for cracking, chipping and weakness before use. Do not expose hot glass parts to cold water or extreme temperature change as this may result in cracking/breaking. Product contains electrical and delicate parts — do not drop. If damaged do not operate. To protect/prevent against electric shock/fire never immerse or operate the product in or around any water/liquids. Do not stick or pour anything in the unit or place near flammable material. Do not store/operate/expose the unit and contents to extreme temperatures. Do not open the unit – doing so may cause electric shock and voids warranty.
Do not leave the unit turned on and left unattended.
The information contained in this manual is an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficacy or use of its preparation. This information is not intended in any way to replace or supersede professional consultations. The information contained herein is for instructional and cautionary purposes only. In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition, or disease. It is the user’s responsibility to consult a Physician or Medical Professional. This product is not licensed as a medical device, use unit only for its intended use.
Safety Certifications
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
Limitation of Liability (Read before use)
Failure to read or follow instructions, improper or careless use may lead to personal injury. Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device. Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage. Arizer and affiliated companies are not liable for injuries or burns associated from touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. By purchasing this product, the buyer assumes all risks associated with lithium batteries. If you do not agree with these conditions return the product immediately before use. This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein. Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product.
IMPORTANT – Obey local laws. Not all essential oils, botanicals and herbs are legal for use in every Country or State. Check your Local, State, Federal and Importation laws before ordering botanicals. This device is meant for legal use only.
Battery Safety & Warnings (Read before use)
Lithium batteries are volatile. Failure to read and follow these instructions may result in fire, personal injury and damage to property if charged or used improperly.
- Always handle your device and batteries with care – never drop the batteries or device.
- Fully charge your Arizer Solo II before first use.
- Arizer Solo II Batteries and Chargers are manufactured to strict quality standards, specifically for use with the Solo II.
- Only use official Solo II Batteries & Chargers. Do not use any third-party, counterfeit, or unknown brand batteries or chargers.
- Lithium batteries can explode or cause a fire if they are used incorrectly, if they are defective, or tampered with. Do not tamper with or misuse the Arizer Solo II Battery, and do not use damaged/defective batteries or Solo II devices.
- Arizer Solo II should be stored in a safe, temperature controlled, cool, dry place. Do not store in extreme temperature environments. Extreme heat or cold can damage the device and/or battery.
- Do not store your Solo II with a fully charged or fully drained battery for extended periods of time (one month or longer). If storing for long periods, store with the battery at 50% capacity.
Never throw away the Solo II or Solo II Batteries, and never put Solo II Batteries in a battery collection box. If you have dropped the device or notice physical damage you should take the following steps:
- Place the device in a safe, dry place and leave it for at least one hour in case there is a short circuit, and the battery starts heating up.
- Check to see if the device has become hot. If so, leave the device until it has cooled off, and then dispose according to local laws and regulations.
Battery Performance
Arizer Batteries meet rigorous quality standards. With normal use they will last for hundreds of charge cycles before losing any capacity. Dropping the battery or the unit can result in battery damage that may limit / reduce the battery capacity quickly, so it is important to handle your unit carefully.
Battery Charge
Depending on the temperature setting and general usage patterns, the Solo II battery will typically last for 3 hours of use per charge. The battery will take 3 hours to fully charge, or longer if you use it while charging.
Use While Charging
If your battery is running low with the Solo II, you don’t have to wait for the battery to fully charge before you can use it. Just partially charge the battery (5-10 minutes) and then you can set the temperature and use the Solo II while the battery continues charging. Note: The Solo II will not operate if the battery is completely drained.
Battery Conservation
The Solo II and Solo II Chargers have built-in protections to prevent the battery from being overcharged or drained too low. To conserve battery life, use the Solo II in a temperature-controlled environment and use lower temperature settings. When outdoors, stay sheltered from the elements and avoid using in extremely cold temperatures. Charge the battery as necessary. Do not store the battery fully charged or fully drained for longer than one month (store with partial charge).
Battery Replacement
The Solo II Battery is a high-capacity, long life battery, and will last for a long time, even with prolonged / regular use. The Solo II Battery is covered under a limited 1-Year warranty and replacement service is available upon request . To inquire about replacing your Solo II Battery send us an email to: service@arizer.com.
Safety Disclaimer
The Solo II Battery is not user replaceable. Arizer Batteries should not be substituted with third-party batteries — Only official Solo II Batteries should be used with the Arizer Solo II. We cannot verify the quality or safety of other batteries, and using third-party batteries can result in personal injury, electric shock, and damage to the device which is not covered under warranty.
Solo II MAX Support
- 1 x Solo II MAX Portable Micro-Heater
- 1 x Solo II MAX USB-C Charger (5v, 3A)
- 1 x Air / Solo Glass Aroma Tube (110mm)
- 1 x Air / Solo Frosted Glass Aroma Tube (14mm)
- 2 x Air / Solo Silicone Stem Caps
- 1 x Air / Solo PVC Travel Tube w./ Cap (110mm Size)
- 1 x Air / Solo PVC Travel Tube w./ Cap (70mm Size)
- 1 x Air / Solo Stainless Steel Stirring Tool
- 4 x Air / Solo Stainless Steel Filter Screens
- 1 x Solo II MAX Owner’s Manual
The Control Panel consists of the OLED and three buttons: the Menu (M) button, and the Up & Down Arrow buttons.
Powering ON/OFF
To power on your Solo II MAX simply press and hold the Menu (M) button along with the UP button until you see the greetings screen.
The Solo II MAX has two display modes:
Normal Mode – Use Normal Mode for full display and complete Custom Session Settings.
Dark Mode – Use Dark Mode for discrete, low-light display and customizable dark settings.
Normal Mode Settings
Press the Menu (M) button to access settings and navigate the list. Use UP and Down buttons to change the selected setting.
Temperature Settings – The Solo II MAX’s optimized heating system warms up in under 30 seconds and has a wide temperature range of 50°C–220°C (122°F–428°F). The temperature is adjustable in 1° (Press Up or Down) increments and 10° increments (Hold Up or Down).
Audio / Beep – This function has three volume settings and can also be turned off. If the Audio / Beep is activated, a beep will be heard when the Solo II MAX is powered on or off.
Temperature Alert – This function has three volume settings and can also be turned off. If the Temperature Alert is activated, two beeps will be heard when the set temperature is reached.
Automatic Shut-Off Timer – The automatic shut-off timer safety feature ensures you don’t forget to turn off the unit and helps conserve battery life. The shut-off timer can be adjusted between 5–15 minutes in 1 minute increments.
Celsius or Fahrenheit – The Solo II MAX display can be set to Celsius or Fahrenheit.
Display Brightness – The unit’s display has three brightness settings: low, medium, and high.
Power-On Delay – The power-on delay safety feature ensures you don’t accidentally turn on the unit and has four settings for your convenience: 2 Seconds, 4 Seconds, 6 Seconds, and 8 Seconds.
Dark Mode Settings
Press the Menu (M) button to access settings and navigate the list. Use UP and Down buttons to change the selected setting.
Temperature Settings – The temperature is adjustable in 1° (Press Up or Down) increments and 10° increments (Hold Up or Down).
Audio / Beep – This function has two options (Low and Off). Default setting is Off. Temperature Alert – This function has two options (Low and Off). Default setting is Off.
Automatic Shut-Off Timer – This function can be adjusted between 5 – 15 minutes in one-minute increments. The default setting is 10-minutes.
Celsius or Fahrenheit – This feature cannot be changed in Dark Mode.
Display Brightness – In Dark Mode, screen brightness is always low. This setting is not displayed in the menu and cannot be adjusted.
Power-On Delay – This safety feature has four settings: 2, Seconds, 4 Seconds, 6 Seconds, and 8 Seconds. The default setting is 4 seconds.
ENHANCE YOUR EXPERIENCE
Connect to your water pipe or bubbler using the included Frosted Glass Aroma Tube.
DISPLAY AND CONTROL INVERSION
When the Solo II MAX is rotated 180° the display and controls will invert. This allows for intuitive interaction with your vaporizer while accompanied with a bubbler or other peripheral accessory.
Press and hold the Menu (M) and Down Arrow buttons to start up the Solo II MAX in Dark Mode. The top right corner symbol (circle) flashes once for each countdown second. The text “Dark Mode” is displayed for 1 second, followed by the top left corner symbol (square) flashing once per second indicating the heater is idle. Press either the Up or Down buttons to start heating your Solo II MAX to previously used Dark Mode temperature. Press the Menu (M) button to adjust temperature, press or hold either Up or Down to change temperature. The bottom left corner symbol (plus sign) flashes once per second while heating and the bottom right corner symbol (triangle) flashes once every 5 seconds when the set temperature is reached.To switch between Dark Mode and Normal Mode simply press and hold the Menu (M) button and Down Arrow for 2 seconds.
Important: Dark Mode settings are independent and stored separately from Normal Mode settings.
A full range of parts and accessories to equip and protect your Solo II MAX are available for purchase here. If you can’t find the part you need send an email to: service@arizer.com with a description of the part you need.
The Solo II MAX is ulta-compact, lightweight, and completely portable, conveniently fitting in the palm of your hand, pocket, or purse.
Weight: 210 grams
Length: 46 mm
Width: 35 mm
Height: 113 mm
Cautions, Disclaimers & Warnings(Read before use)
First Time Use – Examine box contents to ensure all included parts are in good condition, not damaged from shipping. Check glass parts for cracks or breakage. Packaging materials, bags, & small parts may pose a choking hazard. Keep out of reach/use from children, minors and
pets. Glass Aroma Tubes may fit tightly in the unit at first. If you are finding it difficult to insert a Glass Aroma Tube, turn on the Solo II MAX, set the temperature to 200° C, and let the unit heat for 1-2 minutes then try again. To burn off any residues from packaging, turn on the unit, set the temperature to 220° C, and let the unit heat for 5 – 10 minutes.
Warning – Hot Parts – Handle hot parts and glass parts with care. Do not place hot parts on non-heat safe surfaces. Carefully attach protective heat-rated silicone caps to safely cover the hot end of glass parts. Allow the heating unit and hot parts to cool before placing them in purse, pocket, or any container where damage from hot parts can occur. Parts are made from strong scientific quality borosilicate glass, but all borosilicate glass is breakable so handle with care and caution. Avoid tapping on hard surfaces to prevent cracking and breaking. If glass is dropped or sustains an impact, examine for cracking, chipping and weakness before use. Do not expose hot glass parts to cold water or extreme temperature change as this may result in cracking/breaking. Product contains electrical and delicate parts — do not drop. If damaged do not operate. To protect/prevent against electric shock/fire, never immerse or operate the product in or around any water/liquids. Do not stick or pour anything in the unit or place near flammable material. Do notstore/operate/expose the unit and contents to extreme temperatures. Do not open the unit – doing so may cause electric shock and voids warranty. Do not leave the unit turned on and left unattended. The information contained in this manual is an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficacy or use of its preparation. This information is not intended in any way to replace or supersede professional consultations. The information contained herein is for instructional and cautionary purposes only. In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition or disease. It is the user’s responsibility to consult a Physician or Medical Professional. This product is not licensed as a medical device, use unit only for its intended use.
Safety Certifications
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
Limitation of Liability (Read before use)
Failure to read or follow instructions, improper or careless use may lead to personal injury. Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device. Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage. Arizer and affiliated companies are not liable for injuries or burns associated from touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. By purchasing this product the buyer assumes all risks associated with lithium batteries. If you do not agree with these conditions, return the product immediately before use. This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein. Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product. IMPORTANT Obey local laws. Not all essential oils, botanicals and herbs
are legal for use in every Country or State. Check your Local, State, Federal and Importation laws before ordering botanicals.This device is meant for legal use only.
If you experience an issue with your Solo II MAX send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.
The Solo II MAX itself is essentially maintenance free so you can spend your time using it instead of cleaning it! Simply recharge or replace the battery when it is low, swap out pre-loaded Glass Aroma Tubes on the go without fiddling with emptying or cleaning bowls, and keep your herbs and botanicals contained in the removable Glass Aroma Tubes that can be cleaned effortlessly! After numerous uses the glass parts should be cleaned to ensure optimal performance. To clean the glass parts, soak them in isopropyl (rubbing) alcohol for a couple hours then rinse with hot water. In most cases doing this will clean the Glass Aroma Tubes as good as new, but if not simply repeat as necessary. After cleaning, always ensure the Glass Aroma Tubes are fully dry before use.
Solo III Support
- 1 x Solo III Multi-Purpose Portable Heater
- 1 x Solo III Owner’s Manual
- 1 x USB-C Charger (5v, 3A)
- 1 x XL Glass Aroma Tube (90mm)
- 1 x XL Frosted Glass Aroma Tube (14mm)
- 1 x Air / Solo Glass Aroma Tube (90mm)
- 1 x Air / Solo Frosted Glass Aroma Tube (14mm)
- 4 x Air / Solo Silicone Stem Caps
- 2 x PVC Travel Tube w./ Cap (90mm Size)
- 2 x PVC Travel Tube w./ Cap (70mm Size)
- 1 x Stainless Steel Stirring Tool
- 4 x Air / Solo Stainless Steel Filter Screens
Lithium batteries can explode or cause a fire if they are used incorrectly, if they are damaged, defective, or tampered with. Do not tamper with or misuse the Arizer Solo III Battery, and do not use damaged/defective batteries or Solo III devices.
Battery Storage – Arizer Solo III should be stored in a safe, temperature controlled, cool, dry place. Do not store in extreme temperature environments. Extreme heat or cold can damage the device and/or battery. Do not store your Solo III with a fully charged or fully drained battery for extended periods of time (one month or longer). If storing for long periods, store with the battery at 50% capacity. Never throw away the Solo III or Solo III Batteries, and never put Solo III Batteries in a battery collection box. If you have dropped the device or notice physical damage you should take the following steps: Place the device in a safe, dry place and leave it for at least one hour in case there is a short circuit and the battery starts heating up. Check to see if the device has become hot. If so, leave the device until it has cooled off, and then dispose according to local laws and regulations.
Battery Performance – Arizer Batteries meet rigorous quality standards. With normal use they will last for hundreds of charge cycles before losing any capacity. Dropping the battery or the unit can result in battery damage that may limit / reduce the battery capacity quickly, so it is important to handle your unit carefully.
Battery Charge – Depending on the temperature setting and general usage patterns, the Solo III battery will typically last for 3 hours of use per charge. The battery will take 3 hours to fully charge, or longer if you use it while charging. Use While Charging – If your battery is running low with the Solo III, you don’t have to wait for the battery to fully charge before you can use it. Just partially charge the battery (5-10 minutes) and then you can set the temperature and use the Solo III while the battery continues charging. Note: The Solo III will not operate if the battery is completely drained.
Battery Conservation – Charge the battery as necessary. The Solo III and Solo III Chargers have built-in protections to prevent the battery from being overcharged or drained too low. To conserve battery life, use the Solo III in a temperature-controlled environment and use lower temperature settings. When outdoors, stay sheltered from the elements and avoid using in extremely cold temperatures.
Battery Replacement – The Solo III Battery is a high-capacity, long life battery, and will last for a long time, even with prolonged / regular use. The Solo III Battery is covered under a limited 1-Year warranty and replacement service is available upon request.
To inquire about replacing your Solo III Battery send us an email to: service@arizer.com.
The Control Panel consists of a large vibrant Display Screen, and a Control Ring containing a center (M) button, and an outer ring with Up, Dowm, Left & Right Arrows.
Powering ON/Lock Screen
PRESS AND HOLD the center M button for 3 seconds. Once the lock appears , press LEFT then UP then RIGHT in sequence to unlock your Solo III. A password hint can be found etched on the bottom of your Solo III.
Powering OFF
To power Off, press the M button until you see the Bye screen.
Control Buttons
M Button
PRESS – Select (Settings/ Mode Select/ Presets)
DOUBLE PRESS – Preset Selection
HOLD – Power ON/OFF
UP Button
PRESS – Increase Temp. by 1°(Session Mode), Heat(On Demand Mode), Up(Settings/ Mode Select/ Presets)
HOLD – Increase Temp. by 10°(Session Mode)
DOWN Button
PRESS – Decrease Temp. by 1°(Session Mode), Cancel Heat(On Demand Mode), Down(Settings/Mode Select/Presets)
HOLD – Decrease Temp. by 10°(Session Mode)
RIGHT Button
PRESS – Right (Settings/ Presets)
DOUBLE PRESS – Next (Preset/Heat Level)
HOLD – Settings
LEFT Button
PRESS – Left (Settings/ Presets)
DOUBLE PRESS – Previous (Preset/Heat Level)
HOLD – Mode Select
Mode Selection
Press UP or DOWN and press the M button to select either Session Mode or On Demand Mode. You can easily switch modes at any time by holding the LEFT button.
In Session Mode your Solo III will begin heating automatically. While in On Demand Mode press UP to begin heating.
Sit back, relax, and enjoy a velvety, smooth and tasty vapor session.
To adjust the temperature PRESS for 1° increments or HOLD for 10° increments: UP to increase temperature or DOWN to decrease temperature.
Session Mode – Presets
Double pressing the M button will take you to the preset selection screen. Use the LEFT and RIGHT buttons to navigate your presets and press the M button to make a selection. Your Solo III will then heat or cool to the selected preset temperature. Your presets can be adjusted by selecting the EDIT button found below the preset you would like to adjust. To conveniently switch between presets, quickly double press LEFT or RIGHT.
Take quick direct hits or massive rips through your favorite bubbler.
In On Demand Mode, press UP to begin heating to the current preset heat level. When all bars are yellow your device is heated and ready to draw. As the bars turn from yellow to white this represents your draw time. Default draw time is 15 seconds which can be easily changed in the settings. To cancel heating, press DOWN.
On Demand Mode – Heat levels
Double Pressing the M button will take you to the Heat Level selection screen. Use the LEFT and RIGHT buttons to navigate through your Heat Levels and press the M button to make a selection. Double press LEFT or RIGHT to switch your Heat Level.
HOLD the RIGHT button to access the settings. The settings are saved independently for each Mode. Use the LEFT and RIGHT buttons to navigate to your desired setting category and use the M button to select the setting you would like to change. Once a category has been selected, use the UP and Down buttons to change the setting and PRESS the M button to confirm your change. Use the <BACK button to exit the settings.
UNITS
The Solo III display can be set to Celsius or Fahrenheit. (Session Mode only)
DRAW TIME
The oven will maintain temperature for the duration of the set Draw Time.Personalize your Draw Time between 5 – 25 seconds at 5 second increments. (On Demand Mode only)
NOTIFICATIONS
ALL – The device beeps once for every button press, and beeps twice when Set Temperature (Session Mode) or Heat Level (On Demand Mode) is reached.
TEMPERATURE – The device beeps twice when Set Temperature (Session Mode) or Heat Level (On Demand Mode) is reached.
OFF – Silence. No beeps.
VOLUME
Adjust the volume of the NOTIFICATION beeps between LOW, MEDIUM and HIGH.
BRIGHTNESS
Adjust the display brightness between LOW, MEDIUM, and HIGH.
INVERSION
Turn On or Off the Control & Display Inversion feature.
AUTO-OFF
The automatic shut-off timer safety feature ensures you don’t forget to turn off the unit and helps conserve battery life. Adjust the shut-off timer between 5–20 minutes in 1 minute increments.
Put some coarsely ground botanicals in a small container then gently push and slightly twist the glass stem into the container to fill the dish. Do not press too hard or pack too tightly. Loading the Glass Aroma Tube this way takes advantage of its design ensuring easy maintenance and optimal performance. Alternatively, you can load the chamber with pre-ground botanicals or small buds with your fingers. For optimal convection heating and pure vapor, lightly tamp down the botanicals leaving a slight gap (1-2 mm).
Connect to your water pipe or bubbler using the included Frosted Glass Aroma Tube. When the Solo III is turned upside down with the Inversion setting turned ON, the display and controls automatically invert for convenient operation
A full range of parts and accessories to equip and protect your Solo III are available for purchase here. If you can’t find the part you need send an email to: service@arizer.com with a description of the part you need.
The Solo III is compact, lightweight, and completely portable, conveniently fitting in the palm of your hand, pocket, or purse.
Weight: 280 grams
Length: 49 mm
Width: 32 mm
Height: 130 mm
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
The Solo III carries a lifetime warranty on the heating element, a limited 2-Year warranty covering defects in materials or workmanship, and a limited 1-Year warranty covering the battery. Glass is not covered under warranty. Retain proof of purchase for warranty service. Returning the product and costs incurred are the responsibility of the user. Arizer will repair or replace warrantied items at our discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit, misuse or abuse. Troubleshooting If you experience an issue with your Solo III send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.
Cautions, Disclaimers & Warnings(Read before use)
First Time Use – Examine box contents to ensure all included parts are in good condition, not damaged from shipping. Check glass parts for cracks or breakage. Packaging materials, bags, & small parts may pose a choking hazard. Keep out of reach/use from children, minors and pets. Glass Aroma Tubes may fit tightly in the unit at first. If you are finding it difficult to insert a Glass Aroma Tube, turn on the Solo III, set the temperature to 200° C, and let the unit heat for 1-2 minutes then try again. To burn off any residues from packaging, turn on the unit, set the temperature to 220° C, and let the unit heat for 5 – 10 minutes. Warning – Hot Parts – Handle hot parts and glass parts with care. Do not place hot parts on non-heat safe surfaces. Carefully attach protective heat-rated silicone caps to safely cover the hot end of glass parts. Allow the heating unit and hot parts to cool before placing them in the purse, pocket, or any container where damage from hot parts can occur. Parts are made from strong scientific quality borosilicate glass, but all borosilicate glass is breakable so handle with care and caution. Avoid tapping on hard surfaces to prevent cracking and breaking. If glass is dropped or sustains an impact, examine for cracking, chipping and weakness before use. Do not expose hot glass parts to cold water or extreme temperature change as this may result in cracking/breaking. Product contains electrical and delicate parts — do not drop. If damaged do not operate. To protect/prevent against electric shock/fire, never immerse or operate the product in or around any water/liquids. Do not stick or pour anything in the unit or place near flammable material. Do not store/operate/expose the unit and contents to extreme temperatures. Do not open the unit – doing so may cause electric shock and voids warranty. Do not leave the unit turned on and left unattended. The information contained in this manual is an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficacy or use of its preparation. This information is not intended in any way to replace or supersede professional consultations. The information contained herein is for instructional and cautionary purposes only. In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition or disease. It is the user’s responsibility to consult a Physician or Medical Professional. This product is not licensed as a medical device, use unit only for its intended use.
Limitation of Liability (Read before use)
Failure to read or follow instructions, improper or careless use may lead to personal injury. Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device. Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage. Arizer and affiliated companies are not liable for injuries or burns associated from touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. By purchasing this product the buyer assumes all risks associated with lithium batteries. If you do not agree with these conditions, return the product immediately before use. This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein. Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product. IMPORTANT Obey local laws. Not all essential oils, botanicals and herbs are legal for use in every Country or State. Check your Local, State, Federal and Importation laws before ordering botanicals.This device is meant for legal use only.
To get help with your Solo III, email service@arizer.com. Include a description of the issue, your full name, shipping address, device’s serial number, and sales receipt. Arizer’s customer service will respond promptly. Designed in Canada. Made in China. ©2024 Arizer. All rights reserved. Arizer, the Arizer logos, and Solo III are trademarks or registered trademarks of Arizer in Canada, USA, Europe, Asia and other jurisdictions
The Solo III itself is essentially maintenance free so you can spend your time using it instead of cleaning it! Simply recharge the battery when it is low, swap out pre-loaded Glass Aroma Tubes on the go without fiddling with emptying or cleaning bowls, and periodically clean your Glass Aroma Tubes for optimal flavor and performance. To clean the glass parts, soak them in isopropyl (rubbing) alcohol for a couple hours then rinse with hot water. In most cases doing this will clean the Glass Aroma Tubes as good as new. Repeat as necessary. After cleaning, always ensure the Glass Aroma Tubes are fully dry before use.
Arizer V-Tower Support
- 1 x V-Tower Multi-Purpose Heater
- 1 x V-Tower Power Adapter
- 1 x V-Tower Glass Cyclone Bowl
- 1 x V-Tower Glass Aromatherapy Dish
- 1 x Glass Stirring Tool
- 1 x V-Tower 3′ Whip (Silicone)
- 1 x Spare V-Tower Flat Screen
- 1 x Spare V-Tower Dome Screen
- 1 x Sample Aromatic Botanicals
- 1 x V-Tower Owner’s Manual
The Control Panel consists of the LCD and four buttons – the Power button, the Menu button, and the Up & Down Arrow button. Use the Menu button to select the different settings and the Arrow buttons to adjust them.
The V-Tower display can be set to Celsius or Fahrenheit, and has a wide temperature range of 50° C – 260° C (122° F – 500° F). The temperature is adjustable in 1-degree Celsius increments with the Control Panel buttons on the unit.
Press the Up or Down Arrow buttons on the control panel to increase or decrease the temperature.
Note: The outside of the device does not get hot — it is high grade, dual-wall, stainless steel that stays cool to the touch. The glass parts will get hot, so they should be left to cool before handling and must be handled carefully.
A full range of parts and accessories to equip your V-Tower are available for purchase here.
If you can’t find the part you need send us an email to: service@arizer.com with a description of the part you need.
Note: In case of accidental damage the internal glass part (the Glass Heater Cover) comes with step-by-step repair instructions and is available for purchase on the V-Tower Accessories page.
Small, sturdy, and lightweight. Sized to fit conveniently on any counter, desk, or table.
- Weight (no parts):428 grams
- Height (no parts):170 mm
- Base Diameter:165 mm
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
The V-Tower carries a lifetime warranty on the heating element and a limited 3-Year warranty covering defects in materials or workmanship. Glass is not covered under warranty. Retain proof of purchase for warranty service. Returning the product and costs incurred are the responsibility of the user. Arizer will repair or replace warrantied items at our discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit, misuse or abuse.
Cautions, Disclaimers and Warnings (Read Before Use)
Cautions, Disclaimers & Warnings (Read before use)
First Time Use – Examine box contents to ensure all included parts are in good condition, not damaged from shipping. Check glass parts for cracks or breakage. Packaging materials, bags, & small parts may pose a choking hazard. Keep out of reach/use from children, minors, and pets. To burn off any residues from packaging, turn on the unit, set the temperature to 220° C, and let the unit heat for 5 – 10 minutes.
Warning – Hot Parts – Handle hot parts and glass parts with care. Allow heating unit and hot parts to cool before handling, storing, or placing on any surface where damage from hot parts can occur.
Parts are made from strong scientific quality borosilicate glass, but all borosilicate glass is breakable so handle with care and caution. Avoid tapping on hard surfaces to prevent cracking and breaking. If glass is dropped or sustains an impact, examine for cracking, chipping and weakness before use. Do not expose hot glass parts to cold water or extreme temperature change as this may result in cracking/breaking.
Product contains electrical and delicate parts — do not drop. If damaged do not operate. To protect/prevent against electric shock/fire never immerse or operate the product in or around any water/liquids. Do not stick or pour anything in the unit or place near flammable material. Do not store/operate/expose the unit and contents to extreme temperatures. Do not open the unit – doing so may cause electric shock and unauthorized service may void the warranty.
Do not yank or twist the cord to unplug. To disconnect, turn the unit off and remove/unplug the cord by gripping the plug body and pulling it from the outlet.
Do not let the cord hang over the edge of tables/counters or touch hot surfaces. The unit should be situated safely so the cord cannot be pulled on or tripped over. If an extension cord is needed make sure to use a grounded three prong power cord (grounding-type 3-wire cord).
Do not leave the unit turned on and left unattended.
Cautions, Disclaimers & Warnings (Continued)
The information contained in this manual is an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficacy or use of its preparation. This information is not intended in any way to replace or supersede professional consultations.
The information contained herein is for instructional and cautionary purposes only. In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition, or disease. It is the user’s responsibility to consult a Physician or Medical Professional. This product is not licensed as a medical device, use unit only for its intended use.
Safety Certifications
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
Limitation of Liability (Read before use)
Failure to read or follow instructions, improper or careless use may lead to personal injury. Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device. Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage. Arizer and affiliated companies are not liable for injuries or burns associated from touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. If you do not agree with these conditions return the product immediately before use.
This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein. Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product.
IMPORTANT – Obey local laws. Not all essential oils, botanicals and herbs are legal for use in every Country or State. Check your Local, State, Federal and Importation laws before ordering botanicals. This device is meant for legal use only.
If you experience an issue with your V-Tower send an email to service@arizer.com and an expert Arizer customer service representative will reply as soon as possible to troubleshoot and determine the best way to resolve any issues. To help expedite your service request please include a description of the problem, your full name, your shipping address, the serial number on the bottom of your device, and a copy of your sales receipt.
Arizer XQ2 Support
- 1 x XQ2 Multi Purpose Heater
- 1 x XQ2 Power Adapter and Cord
- 1 x XQ2 Remote Control
- 2 x XQ2 Glass Connoisseur Bowls
- 2 x XQ2 Tuff BowlGrips
- 1 x XQ2 Glass Aromatherapy Dish
- 1 x XQ2 3’ Whip (Silicone)
- 1 x XQ2 Glass Mini Whip w./ Dome Screen
- 1 x XQ2 Frosted Glass Balloon Mouthpiece
- 1 x XQ2 Balloon Connector
- 2 x XQ2 Balloon Bags
- 1 x XQ2 Balloon Cap
- 1 x XQ2 Air Filter Cartridge w./ Filter
- 1 x XQ2 Stainless Steel Stirring Tool
- 1 x XQ2 Flat Screen
- 1 x XQ2 Dome Screen
- 1 x Sample Aromatic Botanicals
- 1 x XQ2 Owner’s Manual
The XQ2 display can be set to Celsius or Fahrenheit, and has a wide temperature range of 50° C – 260° C (122°F – 500° F). The temperature is adjustable in 1-degree Celsius increments with the Control Panel buttons on the unit and with the Remote Control.
To adjust the temperature, on the control panel press the Up or Down Arrow buttons, or on the Remote Control press one of the preset buttons, the default temperatures are: (1) 170C/338F, (2) 185C/365F, and (3) 200C/392F, or use the Arrow buttons.
Press the Fan button to switch between Low, Medium, High and Off. The Remote Control also has four
dedicated buttons to change fan speeds directly.
If it is taking longer than 2-3 minutes to fill the bag / balloon it might be time for you to clean or replace some
parts such as the Dome Screen and the Balloon. If you check these things and a problem persists, please refer
to the Troubleshooting section below.
LED lights in the unit base and heater can be set to Off, Dynamic Mode, Spectrum Mode, or one of 8
individual color options. Spectrum Mode changes the color every 2 seconds in a continuous loop. Dynamic
mode allows you to tell the state of the unit at a glance:
• Heating: Pulses from Yellow to Orange during heat up
• Reach Set Temperature: Blinks Green twice when set temperature is reached
• Stable Temperature: Pulses orange continuously while set temperature is maintained
• Fan Operation: Pulses purple when fan is active
• Cooling: Pulses cyan while the temperature is cooling down
• Cooling with Fan: Pulses blue while cooling with the fan activated.
A full range of parts and accessories to equip your XQ2 are available for purchase here.
If you can’t find the part you need send us an email to: service@arizer.com with a description of the part you
need.
Note: The device comes with a link to a step-by-step repair instruction video, and is available on the XQ2
Accessories page.
Small, sturdy, and lightweight. Sized to fit conveniently on any counter, desk, or table.
Weight (no parts): 500g (1lb 1.6oz)
Height (no parts): 162mm (6.78″)
Base Diameter: 160mm (6.23″)
Equipped for worldwide use with an input capacity of 110-240V with international safety certifications.
If you experience an issue with your Arizer XQ2 send an email to service@arizer.com and an expert Arizer
customer service representative will reply as soon as possible to help troubleshoot and resolve any issues. To
expedite your service request please include a description of the problem, your full name, your shipping
address, the serial number on the bottom of your device, and a copy of your sales receipt.
The XQ2 carries a lifetime warranty on the heating element and a limited 3-Year warranty covering defects in materials or workmanship. Glass is not covered under warranty. Retain proof of purchase for warranty service. Returning the product and costs incurred are the responsibility of the user. Arizer will repair or replace warrantied items at our discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit, misuse or abuse.
Cautions, Disclaimers and Warnings (Read Before Use)
Examine box contents to ensure all included parts are in good condition and not damaged from shipping. If new items are received damaged, do not use, and email service@arizer.com for assistance. Packaging materials, bags and small parts may pose a choking hazard. Keep out of reach from children, minors, and pets. Prior to first use, let the unit heat for 5-10 minutes at 220°C to burn off any residue from packaging and manufacturing. Not for use with e-liquids, tobacco, or tobacco products. Misuse can result in damage and voids all warranties. Unauthorized service performed voids all warranties. For assistance email service@arizer.com
Hot device and hot parts are a burn hazard – handle with care and caution
- Never leave the unit turned on and unattended.
- Keep the unit upright at all times.
- Allow the unit and hot parts to cool before handling, storing, or placing on a surface where heat damage can occur.
Borosilicate glass is breakable – handle with care and caution
- Avoid hitting or tapping glass parts on hard surfaces to prevent cracking.
- Do not expose hot glass to cold water or extreme temperature changes.
- Examine parts periodically for cracks, chipping and weakness from handling and drops.
- Do Not use cracked or broken glass.
- Safely dispose of damaged glass according to local regulations.
Product contains electrical components – handle with care and caution.
- Do not immerse or operate the product in or around any liquids.
- Do not insert or pour anything into the unit.
- Do not operate if damaged or exposed to any liquids.
- Do not store or operate the unit or contents near flammable material or in extreme temperatures
- Do not open the unit; doing so may result in electric shock.
- Unplug the unit by gripping the plug body and pulling it from the outlet. Do not yank or twist the cord to unplug it.
- Do not let the cord touch hot surfaces.
- Position the unit so the cord cannot be pulled or tripped over.
- If an extension cord is required, use a grounded, three-prong power cord.
The information contained in this manual is provided for instructional and cautionary purposes only, as an aid in understanding the various theories and practices, preparation and uses, and does not represent an endorsement or guarantee the efficacy or use of its preparation. This information is not intended in any way to replace or supersede professional consultations. In no way is the information contained herein intended to be a medical or prescriptive guide or to be used for diagnosing or treating a health problem, condition, or disease. It is the user’s responsibility to consult a Physician or Medical Professional. This product is not licensed as a medical device; use only as intended.
Limitation of Liability (Read Before Use)
Failure to read or follow instructions, improper or careless use may lead to personal injury. Arizer and affiliated companies will not assume any liability for injury or damage resulting from the use or misuse of this device. Due to the fragility and nature of glass Arizer and affiliated companies are not responsible for cuts or injuries sustained from breakage. Arizer and affiliated companies are not liable for injuries or burns associated with touching hot parts. Arizer and affiliated companies are not liable for failures to comply with these warnings and safety guidelines. If you do not agree with these conditions, return the product immediately before use.
This product is intended for use with the botanicals described herein — Arizer and affiliated companies are not liable for use with other than those botanicals described herein. Company’s liabilities for damages in connection with the product and its parts shall not exceed the purchase price of the product.
IMPORTANT – Obey local laws. Not all botanicals and herbs are legal for use in every Country or State. Check your Local, State, Federal and Importation laws before purchasing botanicals. This device is meant for legal use only.
Safety Certifications
Equipped for worldwide use with an input capacity of 110-240V and international safety certifications.
The Balloon consists of the Bag, Balloon Connector, Balloon Cap and Frosted Glass Balloon Mouthpiece.
1. Slip the silicone balloon cap over the glass mouthpiece so it rests between the glass bulbs.
2. Insert the bottom (unfrosted end) of the glass mouthpiece through the top of the hole of the silicone balloon connector. Push until the bulbs of the mouthpiece is fully on each side of the cap.
3. Gather the open end of the balloon and insert it through the large opening in the threaded base until there is enough material to fold evenly back past the base threads.
Note: The size of the bag can be adjusted by changing how much material is pulled through the opening. Ensure excess material is trimmed.
4. Push the two pieces of the balloon connector together until they lock. Slide the connector up the glass until it rests against the bulb closest to the frosted mouthpiece.
XQ2 Air Intake filters are made of two material types: activated carbon and high efficiency PET biodegradable, organic, synthetic fibers. The combination of the activated carbon filter and high efficiency PET biodegradable, organic, synthetic fibers effectively traps harmful gases, odors, and airborne contaminants like dust, pollen, pet dander, and more.
The black filter is a high quality activated carbon layer, which acts as the first line of defense and should be placed closest to the bottom. The green & white layers are made from PET biodegradable, organic, synthetic fibers, which filter out particles larger than 5μm (micrometers) or 0.005mm.
For maximum efficiency, it is recommended to replace the filters every 4-6 months.
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